SWE Homes Disaster Relief Fund. Click the link below for more details.

http://www.swehomes.com/news/harvey-relief-fund

SWE Homes is proud to announce that we have committed to loaning up to TWO MILLION dollars to our home owners! These are unsecured signature loans interest free for up to $1,000.00 per family, and can be processed within 3 business days.

We know that some of our customers face many challenges right now, and we greatly appreciate your business and value your friendship. We’re keeping your families in our thoughts and prayers. We hope this will help in a small way to ease your challenges. Please let us know if you have any questions so that we can quickly put a check in your hands.

We have attached a very simple ACH loan agreement that can be viewed by clicking here http://tinyurl.com/y86axt3n Please read it carefully, make sure you understand the terms, and return to us upon completion.

In addition, we have committed to loan up to FIVE HUNDRED THOUSAND dollars to any of our rental customers with a maximum of $1,000.00 interest free per family. You must be currently on a lease with SWE Homes, LP to qualify for this offer. Please click here http://tinyurl.com/ycphcg5o for the ACH loan agreement with more details and qualification requirements.

We are working around the clock to help our homeowners with the processing of insurance claims, as well as helping our rental customers with scheduling repairs as soon as possible. We have dozens of crews that are working up to 14 hours a day to help our customers. Our Loan Center located on the 4th floor of our building.

Remember, Houston is a great place to work and live. We have a CAN do attitude here, we are the most diverse city in the country and our diversity is one of our greatest strengths. As we have been out to the communities, we have seen many volunteers of all walks of life helping one another and this is what being a Houstonian is all about.

Email us at [email protected]

 

To our valued customers, families and friends, our hearts and prayers go out to all who have been affected by Harvey.

 

If you’re an SWE homeowner, please contact our customer service department at 713-231-1150. If you have questions you’d like to email or if you’d like a copy of your insurance declaration sent to you electronically, please email [email protected] or [email protected] (Se Habla Español). We are happy to assist in any way we can. We are working around the clock throughout this crisis and have supplies coming in constantly in order to serve the community.

 

Please note, you will need to file your claim with your insurance carrier directly.

 

If you have rising water that caused flooding in your home, you would file this damage under your flood policy. Unfortunately, we are finding that some customers that have flooded do not live in a flood zone, therefore do not have flood insurance. If you had water enter your home via a roof leak, broken windows, or other rain or wind damage, those claims should fall under your homeowner’s policy.

 

For those that flooded that do not have insurance, we recommend you file a claim through FEMA using the information provided below:

1-800-621-3362

www.DisasterAssistance.gov

Hearing Loss/TTY – 1-800-462-7585

711 or Video Relay – 1-800-621-3362

FAQ - https://www.disasterassistance.gov/help/faqs

 

We have also mailed a letter, dated 8/31/17, which you should be receiving soon, containing more helpful information.

 

For those who have family members and friends that need a home, we do currently have a good selection of homes that have not been affected. We are trying to get everything inspected as quickly as possible, and we are in the process of notating which properties are dry on our website.

We have ordered hundreds of fans to help people dry out their homes. We hope to have them available at our office, free of charge, by Wednesday, September 6th. We hope to receive them sooner, and if so, we will update the website with a new date.

 

We also have clothing available for children as well as adults, both men and women. These items are available on the 4th floor of our building right now.

 

Please let us know if there is anything else we can do to assist you through this trying time. We are working as quickly as we can, and our entire staff is focused and dedicated to helping our valued customers, friends and families.

 

Please remember Houston is a great, can-do city and we WILL recover and be better than ever in time! We are so encouraged by so many people volunteering to help others. #HoustonStrong!

 

Helpful Numbers/Links:

NFIP (National Flood)
1-800-638-6620
www.fema.gov/national-flood-insurance-program

Wright Flood
1-800-725-9472
www.wrightflood.com/claims

Wellington (Flood or Wind)
1-800-880-0474
www.MyWellington.com

TWIA (Texas Wind)
1-800-788-8247
www.TWIA.org/claimscenter

If you do not have Flood Insurance contact FEMA for assistance.
FEMA
1-800-621-3362
www.DisasterAssistance.gov

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